Terms & Conditions

Last Updated: January 1, 2025

Welcome to AquaLux Women's Swimwear Shop. These Terms and Conditions ("Terms") govern your use of our website swimwearpro.space and the purchase of our products. By accessing our website and placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.

1. General Information

1.1 Company Details

This website is operated by:

AquaLux Women's Swimwear Shop

Registered Address: 63 Granton Ave, Upminster RM14 2RT, United Kingdom

Company Registration Number: 90642253

Email: info@coastlinehillpass.com

Phone: +44 1708 441016

1.2 Acceptance of Terms

By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or services.

1.3 Eligibility

You must be at least 18 years old to make purchases on our website. By placing an order, you confirm that you are of legal age and have the legal capacity to enter into a binding contract.

2. Product Information and Availability

2.1 Product Descriptions

We make every effort to ensure that product descriptions, images, and specifications are accurate and up-to-date. However, we do not warrant that product descriptions or other content on our website are error-free, complete, or current. Product images are for illustrative purposes, and actual colors may vary slightly due to screen settings and lighting conditions.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice. If a product becomes unavailable after you place an order, we will notify you as soon as possible and offer a full refund or alternative product.

2.3 Pricing

All prices are displayed in British Pounds (£ GBP) and include VAT where applicable. We reserve the right to change prices at any time without prior notice. The price applicable to your order will be the price displayed at the time you place your order, subject to our acceptance.

3. Ordering Process

3.1 Placing an Order

When you place an order through our website, you are making an offer to purchase the products. We will send you an order confirmation email acknowledging receipt of your order. This confirmation does not constitute acceptance of your order. We reserve the right to accept or decline your order at our discretion.

3.2 Order Acceptance

A binding contract between you and AquaLux is formed when we dispatch your order and send you a shipping confirmation email. We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability
  • Pricing or product description errors
  • Suspected fraudulent transactions
  • Failure to meet eligibility requirements
  • Violation of these Terms

3.3 Order Modifications and Cancellations

Once an order has been placed, it cannot be modified. You may cancel your order before it has been dispatched by contacting our customer service team immediately. Once an order has been dispatched, you may not cancel it, but you may return it in accordance with our Refund Policy.

4. Payment Terms

4.1 Payment Methods

We accept the following payment methods:

  • Credit and debit cards (Visa, Mastercard, American Express)
  • PayPal
  • Other secure payment methods as displayed at checkout

4.2 Payment Processing

Payment must be received in full before we dispatch your order. All payments are processed securely through our payment service providers. We do not store your complete payment card details on our servers.

4.3 Payment Authorization

By providing payment information, you authorize us to charge the total amount of your order to your chosen payment method. You represent and warrant that you have the legal right to use any payment method you provide.

4.4 Currency and Taxes

All transactions are processed in British Pounds (£ GBP). Prices include applicable VAT. If you are ordering from outside the UK, you may be subject to import duties and taxes levied by your country, which are your responsibility to pay.

5. Shipping and Delivery

5.1 Shipping Locations

We currently ship to addresses within the United Kingdom and select European countries. Shipping availability and costs may vary by location. Please check our shipping information at checkout for specific details.

5.2 Shipping Costs

Shipping costs are calculated based on your delivery location and order value. We offer:

  • FREE standard shipping on orders over £50 (UK only)
  • Standard shipping: £5.99 (UK)
  • Express shipping: Available at checkout with additional cost

5.3 Delivery Times

Estimated delivery times are:

  • UK Standard: 3-5 business days
  • UK Express: 1-2 business days
  • Europe: 7-14 business days

These are estimates only and not guaranteed delivery times. Delivery times may be affected by factors beyond our control, including postal delays, customs processing, and extreme weather conditions.

5.4 Delivery Responsibility

Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not responsible for delays or damages that occur during shipping. If your order is lost or damaged in transit, please contact us within 48 hours of the expected delivery date.

5.5 Failed Delivery

If delivery fails due to incorrect address information provided by you or if you fail to accept delivery, you will be responsible for any additional shipping costs to reship the order.

6. Returns and Refunds

Please refer to our separate Refund Policy for detailed information about returns, exchanges, and refunds. The Refund Policy forms an integral part of these Terms and Conditions.

7. Product Warranties

7.1 Quality Guarantee

We guarantee that all products are free from manufacturing defects and are of satisfactory quality at the time of delivery. If you receive a defective product, please contact us within 14 days of delivery for a replacement or refund.

7.2 Limitation of Warranty

Our warranty does not cover:

  • Normal wear and tear
  • Damage caused by misuse, negligence, or improper care
  • Damage caused by alterations or modifications
  • Products washed or cared for contrary to care instructions
  • Fading or deterioration due to chlorine, sun exposure, or harsh chemicals

7.3 Care Instructions

To maintain the quality and longevity of your swimwear, please follow the care instructions provided with each product. Failure to follow care instructions may void the warranty.

8. Intellectual Property Rights

8.1 Ownership

All content on our website, including text, graphics, logos, images, product designs, and software, is the property of AquaLux or our licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

  • Reproduce, distribute, or publicly display any content without our written permission
  • Modify or create derivative works from our content
  • Use our content for commercial purposes
  • Use automated systems to access our website without authorization
  • Reverse engineer or attempt to extract source code from our website

8.3 Trademarks

AquaLux and our logo are registered trademarks. You may not use our trademarks without our prior written consent.

9. User Conduct

9.1 Prohibited Activities

When using our website, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Submit false or misleading information
  • Engage in fraudulent activities
  • Transmit viruses, malware, or harmful code
  • Interfere with the operation of our website
  • Attempt to gain unauthorized access to our systems
  • Harass, threaten, or abuse our staff or other users
  • Use our website for any unlawful purpose

9.2 Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

10. Limitation of Liability

10.1 Disclaimer

Our website and products are provided "as is" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.2 Liability Limits

To the maximum extent permitted by law, AquaLux, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use our website
  • Unauthorized access to your data
  • Errors or omissions in our content
  • Any third-party content or conduct

Our total liability for any claims arising from these Terms shall not exceed the amount you paid for the product giving rise to the claim.

10.3 Exceptions

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless AquaLux and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your use of our website or products
  • Your violation of any rights of another party
  • Your breach of any applicable laws or regulations

12. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to our data practices as described in the Privacy Policy.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms.

15. Termination

We reserve the right to suspend or terminate your access to our website at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use our website will immediately cease.

16. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, or technical failures.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Dispute Resolution

18.1 Informal Resolution

If you have any concerns or disputes, please contact us first to attempt to resolve the matter informally. We are committed to working with you to reach a fair resolution.

18.2 Arbitration

If we cannot resolve a dispute informally, you agree to resolve disputes through binding arbitration rather than in court, except where prohibited by law.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

20. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and AquaLux regarding your use of our website and supersede all prior agreements and understandings.

21. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of AquaLux.

22. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

23. Contact Information

If you have questions or concerns about these Terms, please contact us:

AquaLux Women's Swimwear Shop

63 Granton Ave, Upminster RM14 2RT, United Kingdom

Email: info@coastlinehillpass.com

Phone: +44 1708 441016

Company Registration: 90642253

We aim to respond to all inquiries within 24-48 hours during business hours (Monday-Friday, 9:00 AM - 6:00 PM GMT).